Frequently Asked Question

The preferred browser to use with our courses is Microsoft Edge.

We have had numerous support request from our users while using browsers other than Microsoft Edge/Internet Explorer due to JavaScript errors and other browser related issues. These issues are difficult to impossible to reproduce to successfully troubleshoot by our Support Center.

We do; however, successfully test the course in the following browsers (using default settings and no additional plugins): Google Chrome, Safari, and Firefox.

Use of browsers other than Microsoft Edge is not advisable due to JavaScript errors encountered with other browsers. If you are using other browsers besides Microsoft Edge and experience errors or issues with the course, please attempt to use Microsoft Edge and try again before reaching out to support.