Frequently Asked Question

Our courses are designed to be completed at your own pace. However, for the Administrator of Record course, there are timers at each chapter to ensure we comply with the state's time requirement. If you log out before the chapter's timer (located at the top of each page) has expired, the course will not retain your previous time and your timer will start over for that chapter the next time you log in. You must complete the chapter in the set amount of time to get credit for completing the chapter.